You want your household staff to work together seamlessly — but sometimes, different communication styles get in the way.

In years of working with teams of household staff to make sure everyone's trained properly and working together seamlessly, Tejai Singh has found some unexpected resources to help team members understand each other better.

When she starts working with a new team of private service professionals, she has them read books that are typically used to fortify interpersonal relationships, like The Four Agreements by Don Miguel Ruiz and The Five Love Languages by Gary Chapman.

In the latest episode of the Easemakers Podcast, Tejai shares why she encourages a team retreat to help team members understand each other, and how she applies The Four Agreements (be impeccable with your word, don't take anything personally, don't make assumptions, and always do your best) with teams of private service professionals.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.   

The Easemakers Podcast is presented by Nines, household management software and services built for discerning households and the private service professionals who support them.