Communication within an organization is critical, but especially so within law enforcement, where leadership and command must convey crucial information to their officers on the street. But cops are bombarded daily with memos, bulletins and orders, so how can we make a connection that seems more personal?

In this episode of the Policing Matters podcast, host Jim Dudley speaks with Tim Paul, co-founder and CEO of The Critical App, a messaging application that ensures leaders stay connected with all of their personnel at every location to instantly share news and updates, identify urgent issues and build the right culture for their department.