Healthcare IT Today Interviews

VBA Provides A Suite of Tools for Payers and TPAs Including a New Generative AI Product


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VBA offers numerous portals to payers and their clients (which include doctors, patients, brokers, and more)—"one-stop shopping" for a large range of services. To ease the user experience with these services, the company has started using generative AI for training on their platform through a tool called VBA Assist.

President and CEO Mike Clayton cites their mission to "make the health care experience better for everyone" and explains some of their services: 24/7 self-service for patients, real-time chat, notifications for picking up meds or scheduling visits, risk modeling and more.
Learn more about VBA: https://vbasoftware.com/
Health IT Community: https://www.healthcareittoday.com/

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Healthcare IT Today InterviewsBy John Lynn

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