Mark Schwartz, author of War and Peace and IT, describes his experience in the CIO trenches, where low trust between "the business" and IT bogs the organisation down in lengthy acquisition processes and contract negotiations rather than delivering business objectives. We touch on value stream mapping, how to use devops and its relatives devsecops and finops, briefing and back briefing, and what we see as the root of the disconnect between business and tech, a lack of trust.

SHOW LINKS:

- Mark Schwartz, War and Peace and IT: https://itrevolution.com/war-and-peace-and-it/ https://twitter.com/schwartz_cio

- Value Stream Map: https://en.wikipedia.org/wiki/Value-stream_mapping

- Briefing and Back Briefing: https://www.amazon.co.uk/Art-Action-Leaders-between-Actions/dp/1857885597

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