In this chat we start from an essay of mine called 'needing the eggs'.* We talk about how so much of what matters takes place in all those ways in which what people say and what they do differ — in a thousand ways subtle and not so subtle. Towards the end of the discussion, we also talk about the prospect of a 'new professionalism' in preference to the managerialism of strategies and KPIs (which is always at risk of falling into roleplay) and also in preference to the 'old professionalism' which was replaced by managerialism. We'll explore an institutional framework which might enable us to develop that kind of professionalism in a future discussion.  

*It's not been published but DM @ngruen1 at Twitter for access to it.