In the latest episode of the What the FinTech? podcast, we’re joined by Ronit Ghose, Head of Future of Finance for Citi Global Insights, to discuss the rise of agentic AI in financial services and how this new evolution of AI technology could revolutionise the sector and help shape the future of banking.

Ronit and FinTech Futures editor Paul Hindle explore the current trends around agentic AI and how far along we currently are in terms of its development, the big use cases for agentic AI in financial services, and the best approaches for implementing the technology to mitigate risk and ensure both explainability and transparency in decisioning.

We also dive into the key takeaways from Citi’s latest report on the topic, titled Agentic AI: Finance and the ‘do it for me’ economy.

And finally, we find out what fintech buzzword Ronit wants to free from our Fintech Jail!