Social Work Sorted with Vicki Shevlin

What to do if someone makes a complaint against you as a social worker


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This is a question I am asked regularly and although I can't respond to individual circumstances, this episode will take you through:

-reframing complaints 

-removing personal comments 

-the value in apologising 

-upholding families rights 

-looking after yourself with record keeping 

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Social Work Sorted with Vicki ShevlinBy Vicki: Social Work Sorted

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