Unchurned - The No. 1 podcast for Customer Success

What You Need to Know About Product-Led Growth ft. Blake Bartlett (OpenView)


Listen Later

You know how they say someone “wrote the book” on a topic? When it comes to Product-Led Growth, they’re talking about Blake Bartlett.

 Blake is a partner at OpenView, where he’s led investments in major companies like Highspot, Expensify, Calendly, Postscript and Cypress, among others. He also notably coined the term PLG in 2016 – and it’s only gained significant traction in the years since. 

 Blake’s granular understanding of PLG and what it takes for startups to be successful are what made him a great guest on the latest “Unchurned” podcast with UpdateAI CEO Josh Schachter. 

 Josh and Blake cover a lot of ground in this episode, including, of course, what Blake’s quick definition of PLG is: 

“A go-to-market strategy that relies primarily on the product itself as the driver of customer acquisition, conversion and expansion.”

 They touched on a number of other PLG-related topics, too, like: 

  • OpenView’s SaaS focus 
  • Great examples of PLG
  • Why Sales shouldn’t be worried about PLG 
  • How PLG leads to less “friction”
  • Potential downsides of PLG 

 If you’ve been interested in learning more about PLG – and why it is or isn’t ideal for your company – this podcast was tailor-made for you. 

👉 Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter

👉 Sign up for
UpdateAI - the only Zoom virtual assistant for customer-facing teams.

👉 Be the first to know when a new episode of Unchurned is dropped. Sign up for our newsletter at https://blog.update.ai/

👉 Josh would love to connect to hear your feedback & suggestions. Get in touch with him on Linkedin.

👉 Get the advice and insights you need to thrive in Customer Success.
Subscribe to the CS Insider Newsletter



...more
View all episodesView all episodes
Download on the App Store

Unchurned - The No. 1 podcast for Customer SuccessBy Josh Schachter - UpdateAI

  • 5
  • 5
  • 5
  • 5
  • 5

5

87 ratings


More shows like Unchurned - The No. 1 podcast for Customer Success

View all
The Official SaaStr Podcast: SaaS | Founders | Investors by SaaStr

The Official SaaStr Podcast: SaaS | Founders | Investors

175 Listeners

The Skinny Confidential Him & Her Podcast by Lauryn Bosstick & Michael Bosstick / Dear Media

The Skinny Confidential Him & Her Podcast

14,801 Listeners

The Daily by The New York Times

The Daily

111,501 Listeners

The Customer Success Podcast by Gainsight

The Customer Success Podcast

70 Listeners

On Purpose with Jay Shetty by iHeartPodcasts

On Purpose with Jay Shetty

26,812 Listeners

Morning Brew Daily by Morning Brew

Morning Brew Daily

2,944 Listeners

A Bit of Optimism by Simon Sinek

A Bit of Optimism

2,185 Listeners

This is Growth! by Daphne Lopes

This is Growth!

6 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

20,901 Listeners

CSM Practice - The Customer Success Podcast by Irit Eizips & CSM Practice

CSM Practice - The Customer Success Podcast

4 Listeners

HBR On Leadership by Harvard Business Review

HBR On Leadership

139 Listeners

The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I. by Alex Turkovic

The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.

19 Listeners

The Customer Success Playbook by Kevin Metzger and Roman Trebon

The Customer Success Playbook

6 Listeners

Customer Success Career Coach by Carly Agar | Career and Job Interview Tips for Customer Success Managers

Customer Success Career Coach

74 Listeners

The Customer Success Pro Podcast by Anika Zubair

The Customer Success Pro Podcast

5 Listeners