Customer Success Career Coach

Do you have what it takes to impress Customer Success hiring managers heading into 2025? We certainly have the information for you, and it has come straight from the mouths of current hiring managers.

In this second episode of our two-part series, we cover five more key findings from our interviews with current Customer Success hiring managers, including some surprising insights about AI, that will put you ahead of the competition in your job search. 

If you haven’t listened to part one yet, I highly recommend you do, and then tune in to arm yourself with the knowledge to head into your 2025 job search with your best foot forward. 

Listen to Episode 42: What CS Hiring Managers Really Want in 2025 (Part 1)

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode43

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

What are Customer Success hiring managers looking for in candidates in 2025? The best way to find out is by asking them directly, and that's exactly what we've done.

In part one of this two-part series, I share five major findings directly from Customer Success hiring managers across various industries. We’ll discuss the evolving partnership between hiring managers and talent acquisition teams, changes in the resume review process, and the growing importance of job descriptions. I'll also provide practical tips on how you can use these insights to your advantage.

Tune in to uncover the secrets that could make you stand out and land your dream role in customer success!

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://www.carlyagar.com/blog/cs-hiring-managers

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Is it ok to use AI in your job search? While the thought of being able to get AI to write your resume and cover letter may seem tempting, you will want to listen to these insights first! 

I'll be covering the four do's and don'ts of using AI in your job search for customer success roles, drawing insights from recent interviews with hiring managers and my own hiring experiences. We'll explore how AI can help with ideation and optimization, ensuring it supports rather than replaces your own efforts and creativity.

If you want to learn the best way to utilize AI in your job search, this is the episode for you.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode41

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Are you about to lose your mind with your job search? If you have been feeling like you are reaching job search burnout, then I have the tips for you!

I am sharing seven quick tips that you can implement into your job search so that you can keep your sanity as much as possible and prevent yourself from burning out. From setting small, achievable goals to incorporating "clean rest," these tips will equip you with the tools needed to sustain a healthy and productive job hunt.

So whether you're searching right now or plan to be in the near future, tune in for actionable strategies to help you sustain your job hunt.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode40

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Have you relied solely on your ability to do your job well to get you noticed by leadership? When it comes to standing out, this just isn’t enough, so in this episode, I will walk you through how to go from invisible to indispensable. 

I'm giving you three easy strategies to impress your leadership team and change the trajectory of your career for the better. I will show you how these simple strategies, like participating in meetings and presenting valuable customer insights to leadership, can lead to substantial career growth.

Don't miss out on these valuable tips that can set you apart and help you achieve your career goals.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode39

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Are you feeling stuck in a certain sector in your CS career? If you are ready to grow your Customer Success Manager career in a different industry, I will show you how. 

I am sharing with you five game-changing strategies that can help you make a successful industry switch. From leveraging even the smallest relevant experiences to crafting a foolproof plan for getting up to speed, these actionable tips can open doors to new opportunities.

So, if you are ready to bring the joy back into your career with an industry change, this is the episode for you.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode68

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Are you thinking about joining one of our coaching programs? First off, great choice! But you might wonder, with all the options available, why choose us?

In this episode, I'll explain why our program is considered the gold standard in Customer Success coaching. You'll get insights into the expertise that my team and I bring to the table, including our unique processes and why our approach is special and considered the best. We'll discuss our personalized, human-centered resume-writing techniques, the diverse expertise of our recruitment specialists, and the integrity-driven values that differentiate us in the coaching industry.

If you're still deciding whether our program is the right fit for you, this episode will provide the clarity you need. Tune in to find out more!

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode37

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

If you are ready to propel your Customer Success Manager career, you would know that data is the key. But what do you do if you feel held back regarding metrics, data, and numbers based on what your company shares with you? Then I’ve got you covered.  

In this episode, I'm breaking down exactly what data points and metrics you should be tracking to grow your career in Customer Success. Whether you have to DIY it or you have access to the data, I’ll share the data that hiring managers want to hear. 

If you are ready to start leveraging metrics to grow your Customer Success career, then this is the episode for you.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode36

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

The way you're talking about driving customer adoption isn’t what hiring managers or Customer Success leaders—who hold the keys to your promotion—want to hear. This is a common issue I see multiple times a week, and in this episode, I’ll show you exactly what you should be doing instead.

We’ll dive into the often-overlooked strategies behind successful customer adoption, highlighting the career-killing mistakes many CSMs make. I’ll also share five key tactics that are guaranteed to impress hiring managers and elevate your career.

This episode is packed with valuable, actionable insights you won't want to miss!

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode35

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Have you nailed your elevator pitch? What if I told you that if you can recite your pitch in your sleep, you have a huge problem? 

In this episode, I'll explain why it’s crucial to wave goodbye to generic elevator pitches. I’ll reveal the five most common mistakes that I commonly see and provide actionable strategies to elevate your pitch to the next level.

Whether you're actively job hunting or simply want to be prepared for future opportunities, this episode will equip you with the skills to make your elevator pitch truly stand out. Tune in to make sure your first impression is your best impression.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode34

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!