👉 Get the 7 checklists Alex used to keep her front office organized and in control Download them HERE!

We’re hiring an associate right now, so this episode is us working through it in real time.

Our current doctor is heading to endo residency, which leaves us needing to replace him. Instead of guessing, we brought on Sari Schiff from Office and Practice Solutions. She works with both owners and associates, so she sees where things actually break down.

We talked through what associates are like coming out of school today, what they’re looking for, and how that lines up with what owners expect. That gap is where most issues start.

We also got into what matters once they’re in the chair—how they make decisions, how they present treatment, and how much support they need early on.

In this episode, we cover:

If you’ve hired before, you’ve probably seen some of this play out. If you haven’t, this will give you a better idea of what to expect.

Darkhorse Tech

Darkhorse is built for dental. They’re monitoring your systems 24/7, not just during business hours, and they actually understand the software we use every day.

You don’t want to be figuring this out after you get hit.

Check them out: https://www.darkhorsetech.com

nadapayments

It’s simple:

If you’re not doing this, you’re just eating the cost.

Check them out: https://www.nadapayments.com