#8 Deanna Keppel, Vice President of Assisting Hands Corporate Office joins the Lab to unload lessons learned from 16 years in home care operations—from office manager at a franchise to VP at the corporate office. We talk about leadership styles, time management, underutilized KPIs, job descriptions for owners, time in the business vs on the business and so much more! 

She also shares how Assisting Hands focuses on the importance of adaptability, leadership, and leveraging peer networking with their approach of being "guard rails, not train tracks" for their franchisees.

• Deanna Keppel on LinkedIn
• Assisting Hands website
• AC INC - Training & Education for Franchise Operations Teams

This episode is brought to you by 52 Weeks Marketing.
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