The Online Business Manager Show with Sarah Noked

When to Walk Away from a Client (And How to Do It Gracefully)


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You’ve put in the hours.
You’ve delivered the work.
But every interaction with that client leaves you drained.

Here’s the truth: keeping every client is self-sabotage. Real leadership is knowing when it’s time to say “no.”

In this episode of The OBM Show, I’m breaking down the five undeniable signs it’s time to walk away from a client, and giving you the exact step-by-step process to offboard with clarity, confidence, and professionalism.

Here’s what we cover:

 • Why fear, scarcity, and people-pleasing keep OBMs stuck with bad-fit clients
 • The 5 red flags that mean a client relationship has expired
 • How to use the “Graceful Exit Protocol” to offboard without drama
 • A real story of an OBM School student who let go of a toxic client - and instantly signed her dream one
 • Why letting go is stepping into leadership - and the key to calling in aligned clients

Whether you’re holding onto a draining client or just want to set stronger boundaries, this episode will give you the clarity and tools to make brave, CEO-level decisions in your business.

Join us for our next round of OBM Week - a three day, LIVE virtual event where we’ll dive deeper into how to step into the OBM role with confidence and clarity. → https://www.obmschool.com/info/

—----------------------------



Thanks for tuning in to The OBM Show - your go-to podcast for Online Business Managers and entrepreneurs who want to scale strategically and sustainably.

If this episode resonated with you, be sure to follow the show and leave a review. It helps more aspiring and established Online Business Managers find this content and grow their businesses with confidence.

✨ Ready to take the next step?

Grab your free OBM Starter Kitobmschool.com/starter
Explore more tools and trainings → obmschool.com/resources
Learn about becoming a CPD-certified Accredited Online Business Managerobmaccreditation.com

🧭 Not sure where to start?
Find out your OBM Archetype and get personalized next steps → obmschool.com/quiz

📺 Prefer to watch?
Subscribe to our Youtube Channel and hit the bell icon to get notified when we drop a new video → youtube.com/@SarahNokedOBM

Until next time, keep building the business behind the business.

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The Online Business Manager Show with Sarah NokedBy Sarah Noked

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