Which?
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Which? episodes

  • Why replacing your bank card might not stop scammers from spending your money

    We’ve reported before that fraudsters are able to keep on spending your money even if you replace your card thanks to a little-known feature of debit and credit cards. So we’ve investigated to find out if the banking industry is making it harder for scammers.

    In this episode of Which? Money, our scams and fraud expert Faye Lipson explains what an automatic billing updater is, how handy it is when our cards expire, but also how it aids financial criminals to maintain access to our money once they’ve already scammed us.

    Faye tells us how she investigated nine banking brands and card providers to find out what processes they have in place to protect our money from scammers, detailing any inadequacies she saw during her research.

    Plus, she shares her expert advice on what to do if your card details have been compromised to ensure you get all your money back.

    Read more about Faye’s research including the banks’ responses on our website & sign up for our free weekly Money newsletter

    Sign up for our free Scam Alerts service

    Get in touch with us via email - [email protected]

    Podcast listeners can get 50% off an annual Which? membership

    Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine

    28 min
  • Why mobile data is so bad in the UK

    Think your 5G connection is working just because the icon is showing? Think again.

    In this episode of Which? Shorts, we reveal why the UK ranks last in the G7 for mobile network performance. Plus, you’ll hear some practical steps that you can take to get better and more reliable mobile connection in your area.

    This episode is read by Erica McKoy and is based on an article written by Adam Snook, originally published in the July issue of Which? magazine.

    Try out our mobile network quality map on our website & sign up for our free monthly Tech newsletter

    If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership

    13 min
  • What to look out for when building an emergency fund

    Whether you already have a rainy-day pot or the idea of building up your savings from zero feels completely out of reach, do you know how to build a solid financial safety net?

    In this episode, we break down how to get started on an emergency fund without feeling overwhelmed by the numbers. We talk about whether you can save more with app based savings accounts vs standard high-street savings accounts and we also unpack the tax rules surrounding cash ISAs versus standard savings accounts.

    We’re joined by Which? expert Matthew Jenkin and Laura Sutter, Director of Personal Finance at AJ Bell, who share their top strategies for spotting account catches, setting rate alerts and ensuring your hard-earned cash is fully protected.

    Read our guide on emergency funds & sign up for our free Weekly Scoop newsletter.

    Get in touch with us via email - [email protected]

    Podcast listeners can get 50% off an annual Which? membership

    Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine

    33 min
  • Face recognition on phones easily fooled

    Think your phone is secure just because you use face unlock? Think again.

    In this episode of Which? Shorts, we reveal how 64% of smartphones tested in our labs were easily tricked by nothing more than a 2D printed photo.

    Plus you’ll also hear some practical steps that you can take right now to strengthen the security of your device.

    This episode is read by James and is based on an article written by Adam Speight, originally published in the June/July issue of Which? Tech.

    Read our reviews of the mobile phones we’ve tested on our website & sign up for our free monthly Tech newsletter

    If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership

    8 min
  • The surprising numbers behind a comfortable retirement

    Whether you’re approaching retirement or the end of working life still feels years away, do you know how much you really need to retire?

    In this episode we learn more about Pensions UK’s Retirement Living Standards report, looking closely at the numbers that give us an idea of what our retirement could look like, and how much you need to save to enjoy a luxury lifestyle later in life.

    We’re also joined by Which? pensions expert Paul Davies who explains the additional challenges faced by those retiring in a single income household.

    Read our guide on how much you need to retire & sign up for our free Weekly Scoop newsletter

    Get in touch with us via email - [email protected]

    Podcast listeners can get 50% off an annual Which? membership

    Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine.

    31 min
  • Could solar panels save you £500 a year?

    Solar power is back in the headlines, with a recent flurry of interest sparked by a spike in global energy prices. But is it worth it for your home?

    In this episode of Which? Shorts, we explain how to find out whether solar panels are a worthwhile investment for your home, and what factors will have the biggest impact on your potential savings.

    From assessing your roof and comparing installers to weighing up the benefits of battery storage, we guide you through the key decisions you’d have to make before taking the plunge.

    This episode is read by James and is based on an article written by Karen Lawrence, originally published in the June 2026 issue of Which? magazine

    Read more solar panels on our website & sign up for our free monthly Greener Living newsletter

    Use our home energy planning tool for a more energy efficient home

    If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership

    9 min
  • The truth about weight loss jabs

    Weight loss injections like Ozempic, Monjaro and Wegovy are skyrocketing in popularity but are online pharmacies following the rules?

    In this episode, we sit down with Which? senior investigative researcher Sara Spary to discuss her investigation into online pharmacies. She reveals how easy it is to bypass safeguards by using fake GP details and fabricated health conditions to buy these prescription drugs.

    We also dive into the "cosmetic" illusion created by aggressive social media marketing, how the high street is reacting and Sara shares crucial advice on how to avoid dangerous counterfeit jabs online.

    Read more about her investigation on our website & sign up for our free weekly scoop newsletter

    Get in touch with us via email - [email protected]

    Podcast listeners can get 50% off an annual Which? membership

    26 min
  • Is the government doing enough to protect consumers?

    Whether it’s rip-off pricing, ticket touts or dangerous products being sold on online marketplaces, the government’s Department for Business & Trade is responsible for protecting consumers’ best interests. But is it doing enough?

    In this episode of Which? Money, we sit down with Kate Dearden, the minister for employment rights and consumer protection to ask what work the government is doing to ensure consumers aren’t being ripped off or put at risk when buying products and services online or in-store.

    We take the opportunity to highlight some Which? investigations that highlight why the government needs to do more to strengthen consumer protections, and ask why more wasn’t done in last month’s King’s Speech to stamp out ticket touts.

    Plus, Sue Davies, Which?’s head of consumer rights analyses the minister’s answers and tells us what more we want the government to do.

    Read more about our work intro dangerous products being sold on online marketplaces on our website & sign up for our free Weekly Scoop newsletter

    Sign our petition if you want to see a cap imposed on resale tickets for live events

    Get in touch with us via email - [email protected]

    Podcast listeners can get 50% off an annual Which? membership

    Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine

    39 min
  • Why no one should mourn the condenser dryer

    Say goodbye to your inefficient tumble dryer when it breaks, as heat pump models will soon become the norm.

    In this episode of Which? Shorts, we explain why the government is introducing new regulations that will mean inefficient tumble dryers - mainly condenser and vented models - will disappear from shops on the high street and online.

    We explain how the raising of efficiency standards will drive innovation and ultimately cut energy bills. The slightly higher upfront costs of such dryers are quickly offset by lower running costs, and well-targeted standards can help drive these prices down further.

    This episode is read by Becki Jakeman and is based on an article she wrote, originally published in the June 2026 issue of Which? magazine.

    Read more about the tumble dryer ban on our website & sign up for our free monthly Home newsletter

    Read our reviews of the best tumble dryers on the market on our website & find out more about running costs

    If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership

    5 min
  • Copy trading: An increasingly popular form of investing - is it worth the risk?

    Copy trading is a fast-growing trend, where investors discuss portfolios and markets, potentially influencing investment decisions. Copy trading takes this a step further, as investors mirror the portfolio and trades of another user of the platform.

    In this episode of Which? Money, senior researcher Megan Thomas explains how copy trading works, how risky it can be, and how certain trading platforms are becoming destinations for those who think it’s an easy way to increase the value of an investment portfolio.

    Megan shares the result of her experiment, which saw novice investors try out social trading and copy trading platforms for the first time, to track how drawn users were to investors who already had tens of thousands of other investors following their every move.

    Plus, Simon Weidenholzer, professor of economics at the University of Essex, talks us through the history of the trend, and describes how giving people the option to directly copy others can lead to a significant increase in risk taking.

    Read more about investing on our website & sign up for our free weekly Money newsletter

    Get in touch with us via email - [email protected]

    Podcast listeners can get 50% off an annual Which? membership

    Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine

    32 min

About Which?

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Our presenters sit down with our team of consumer experts to give you useful advice to help make life simpler, fairer and safer for everyone.

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