Which?

We’ve covered the loss of security support for Windows 10 on our podcast, on our website, in our magazines for a long time. But Microsoft has extended support for 10 users until autumn next year - giving you more time to prepare.

That doesn’t mean you can sit back and do nothing. In fact, we actively discourage you from doing so.

In this episode of Which? Shorts, we explain what’s currently happening with Windows 10 and share our advice on what to do if you’ve still got a laptop running the operating system.

This episode is read by Rob Lilley-Jones and is based on an article written by Jonathan Parkyn, originally published in the August/September 2026 issue of Which? Tech.

Read more advice on how to prepare for the end of Windows 10 on our website & Sign up for our free monthly Tech newsletter

Use Microsoft’s website to check if your device is compatible with Windows 11

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It’s becoming increasingly difficult to avoid AI in our day-to-day lives. But are chatbots accurate enough to be trusted with your personal finance questions?

In this episode of Which? Money, our senior data journalist Josh Wilson shares the results of his investigations into chatbots, where he aimed to find out how good they are at answering questions about personal finance.

Josh tested five chatbots: ChatGPT, Google Gemini, Google’s AI Overviews in standard Google searches, Microsoft’s Copilot and Perplexity, by asking them 15 common personal finance questions – chosen based on search trends – which covered pensions, debt, investing, saving, insurance, equity release, tax and mortgages.

He explains how Which? money experts rated and reviewed every response, shares our advice on getting the most out of chatbots, and warns about the risks of relying on them.

Read more about our investigation, including the responses from the tech companies on our website & sign up for our free weekly Money newsletter

Get in touch with us via email - [email protected]

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AI summaries are becoming increasingly prevalent to give us a quick overview of topics. But a new Which? investigation into Tripadvisor has shown that its AI-generated summaries fail to accurately reflect real traveller experiences. TripAdvisor summaries sometimes even brush aside severe safety risks and health hazards.

In this episode of Which? Shorts, we reveal how Tripadvisor's AI tools downplay reports of food poisoning, hospitalisation and sexual harassment, painting a rosy picture of hotels with serious red flags.

This episode is read by Erica McKoy and is based on an article written by Kate Pasola, originally published in the July/August 2026 issue of Which? Travel.

Read more from our travel experts on our website & sign up for our free monthly Travel newsletter

If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership

One in five UK adults uses 'buy now, pay later' services such as Klarna and Clearpay to spread the cost of online purchases. Earlier this month, new government regulations came into force, giving consumers stronger protections when using these services.

In this episode of Which? Money, our money editor Grace Witherden tells us what the new regulations mean for you.

Grace also shares examples from previous Which? investigations that show why we have been campaigning for stronger protections, and why these changes were long overdue.

Plus, Kate Pender, CEO of Fair4All Finance, explains how these changes could come with major trade-offs that will directly impact the borrowers who need flexible credit the most.

Read more about the 'buy now, pay later' changes on our website & sign up for our free weekly Money newsletter

Read more about Fair4All Finance on their website & read our guide to Section 75

Get in touch with us via email - [email protected]

Podcast listeners can get 50% off an annual Which? membership

Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine

Images of distressed British travellers who missed flights home because of long queues caused by Entry/Exit System (EES) border checks have understandably made people nervous.

In this episode of Which? Shorts, our travel editor answers your questions about EES checks at European airports to help you prepare for a flight to the EU this summer.

He explains who’s affected, whether or not you should be worried, and if there’s anything you can do to prepare.

This episode is read by Rory Boland and is based on an article he wrote, originally published in the July/August 2026 issue of Which? Travel.

Read our no-nonsense guide to EES on our website & Sign up for our free monthly Travel newsletter

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Seeking out deals on supermarket products is nothing new. But our research has found some branded products that you never need to pay full price for.

In this episode of Which? Shorts, we reveal the results of our year-long investigation that analysed the pricing of thousands of popular branded groceries to uncover the truth about grocery promotions.

We reveal the tricks of the trade and teach you how to see through the smoke and mirrors of grocery pricing.

This episode is read by James Rowe and is based on an article written by Ellie Simmonds, originally published in the July 2026 issue of Which? magazine.

Read more about our investigation on our website & Sign up for our free Weekly Scoop newsletter

If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership

Welcome to The Shoddies!

It's time for our annual awards where we name and shame the companies we think can - and should - do better.

In this podcast, we call out 13 brands that we think have let consumers down over the past year. From car companies, to airlines, high street stores to telecoms giants, our experts hand our awards to household names that have misled or mistreated customers.

Read more about the award winners on our website & sign up for our free weekly Money newsletter

Get in touch with us via email - [email protected]

Podcast listeners can get 50% off an annual Which? membership

Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine

Cash held in stocks and shares Isas could be taxed at 22% from April 2027 as the government looks to close loopholes for savers and investors.

In this episode of Which? Money, our investing expert Josh Wilson explains the new rule, which comes into force at the same time as the cash Isa limit is reduced from £20,000 to £12,000 for under 65s.

Josh explores how these changes form part of the government’s attempts to encourage more people to invest, and why it thinks so many rule changes are needed.

Plus, AJ Bell’s director of public policy Tom Selby helps us predict how an Andy Burnham premiership could reshape the UK’s financial landscape and what it could mean for the bond markets.

Read more about the Isa changes on our website & sign up for our free weekly Money newsletter

Get in touch with us via email - [email protected]

Podcast listeners can get 50% off an annual Which? membership

Become a Which? Money member to access 1-to-1 guidance and receive the Money magazine

Nestled in the French Alps, Lake Annecy is the country’s third largest lake and boasts clear waters and a vista of pine-forested mountains. What can you expect if you visit this summer?

In this episode of Which? Shorts, our travel expert shares his experience of visiting the shores of Lake Annecy, from raclette sandwiches to Michelin star restaurants.

He shares his insider tips on how to make the most of your visit to the towns that surround the lake, even if you’re on a fleeting visit.

This episode is read by Guy Hobbs and is based on an article he wrote, originally published in the July/August 2026 issue of Which? Travel.

Read more from our travel experts on our website & sign up for our free monthly Travel newsletter

If you're not already a member, join Which? to instantly listen to member exclusive podcasts and gain access to all of our product reviews - all for 50% off your first year's membership

Online fashion boutiques claiming to be independent, UK family businesses are popping up all over social media, but are they actually legitimate?

In this episode, Erica McKoy sits down with Which? retail expert and senior researcher Hannah Walsh to discuss her investigation into bogus boutiques. She reveals how these misleading websites sell cheap items for a premium price under the guise of being an independent business.

We also chat about the clever tactics used to lure shoppers in, from fake countdown clocks to convincing AI-generated family sob stories. Plus, Hannah shares advice on how to use tools like reverse image search and exactly what to do with your bank if you’ve been caught out.

Read more about her investigation on our website & sign up for our free weekly scoop newsletter

Get in touch with us via email - [email protected]

Podcast listeners can get 50% off an annual Which? membership