Direct Debit is the simplest way for organisations to collect regular or occasional payments from their customers but is it always that easy?. This episode on the Payments Podcast is part two of our series on Direct Debits where Andrew Strickland, an accredited Bacs trainer with over 10 years' experience in Direct Debit training. This episode specifically discusses how to make sure your organisation is compliant with the scheme rules, the benefits going paperless can bring, why Direct Debits fail and how Indemnity claims can be prevented.