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In this episode, you'll hear our interview with Claude Silver, Chief Heart Officer at VaynerMedia. You'll hear us talk about why every organization needs a Chief Heart Officer, how they train and develop leaders at VaynerMedia, how they teach managers to provide feedback, and much more. We also take Claude through the lightning round! 

To download the show notes or to see a transcript, go to http://www.l3leadership.org/episode228.

About Claude Silver:

Prior to joining VaynerMedia, I held senior leadership posts at both J. Walter Thompson and Publicis in each firm’s London office. In both positions, I steered the development of brand strategies, agency partnerships, product teams, media, sales, and internal management.

Apart from my work across the marketing and media ecosystem, I co-founded and served as Managing Director at GirlsAdventureOUT, a women-focused outdoor adventure enterprise. A lifelong affinity for outdoor pursuits that led me to become a certified Outward Bound instructor.

It is my track record of hiring and nurturing exceptional talent and leading large-scale global teams that propelled the creation of my current position, one specifically tailored to my capabilities and experience. A native of New York City, I am overjoyed at finally returning to my city of origin.

At VaynerMedia, I oversee anything and everything that has to do with people, including but not limited to: talent management, employee experience & retention, learning & development, coaching, culture, internal communications and recruitment for over 750 employees.

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L3 Leadership exists to build and develop a community of leaders that grow to their maximum potential, develop the courage to pursue their dreams, and to become great leaders in their families, communities, cities, nations, and their world. If you have an idea for a future podcast you would like to hear or a leader you would like me to interview, e-mail me at [email protected].