Continuing our theme of highlighting the world class women working in and around estate agency, Charlotte Jeffrey-Campbell joins the show to talk about what she's learned and what she trains on around her 24 year career in the property industry. She’s managed offices in global corporates as well as multi-branch independents and now spends her days giving back to the industry that’s given her through her company the Able Agent. We talk why training matters, who should get trained, how often and how consistent training is the key to a consistent business.