On this episode of WHAT THE TRUCK?!?, Malcolm kicks things off with the latest headlines in freight, from ELD enforcement updates and cross-border truck exports to major M&A moves and labor tensions shaking up the industry.

First up, Craig Leinauer breaks down the biggest mistakes companies make when filing cargo claims — from late reporting and poor documentation to misunderstanding shipment value and contract liability — and shares practical steps to avoid costly insurance headaches.

Next, Jennifer Karpus-Romain joins the show to talk about the evolving role of sales and marketing in transportation. She dives into how the Transportation Marketing and Sales Association is innovating with track-based learning, expanding professional development, and building stronger industry connections through events and podcasting.

To close it out, Danny Ramon brings his cargo crime expertise to the table, exposing how fraudsters are exploiting bills of lading in increasingly sophisticated schemes. He explains how simple document manipulation can lead to massive losses — and what companies can do to tighten up their defenses.

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