Every manager faces staff who refuse to do what you ask. Staff who don’t take direction cause you a lot of stress, anger, delays and uncomfortable questions from bosses and stakeholders.

I share the winning actions to persuade staff to do as you ask.

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Resources

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There are lots of actions you can take to painlessly turn the “No” into a “Yes”, even from the most stubborn of employees. Learning how persuade employees who don't follow instructions to do what you ask will give you a ton of benefits:

·        Spend less time delegating work

·        Encounter less roadblocks

·        Be more relaxed 

·        Less stress

·        More confidence in you from bosses and team members

and more. When employees don't do what you ask, they cause problems for the team – less co-ordination, less collaboration, less teamwork … all lead to lower team performance. 

The first critical approach when dealing with employees who don’t take direction is to understand why. Most staff who doesn't take direction when you ask have reasons for their no. Find out what this reasons are by asking questions and listening. I share the principles for asking questions to get employees who don't take direction talking. 

Next, I share 5 of the best tactics to use to persuade team members who don't take direction. These are practical actions that ANY manager can implement quickly and easily. You don’t need a ton of specialist skills. I have used these for over 20 years with employees who don't take direction and many bosses above me. They work without annoying or upsetting. 

Gaining understanding and using the 5 persuasion tactics will get you great results with 90%+ of staff. When you have an employee not doing what you ask even after going through these steps, move into creating attention grabbing consequences. There is an art to creating and communicating consequences that get the right action from difficult staff members. I share the steps I go through to get the support and permission I need to put the consequences into action. 

Good luck!

If you have any questions on “Winning Over Staff Who Refuse To Do What You Ask. Painlessly Turn No To Yes”, please email me at [email protected] and I will get back to you. 

Jess Coles

enhance.training