Telehealth is everywhere, and both doctors and patients are adjusting to its ubiquity. Helen Ouyang is an emergency physician and an associate professor at Columbia University, and she joins host Krys Boyd to discuss why she initially objected to telehealth shifts but now believes the tool can further public health objectives – plus, she’ll offers tips on how to get the most out of a remote doctor-patient visit. Her essay “How Virtual Appointments Taught Me to Be a Better Doctor” was published in The New York Times.