Nonviolent Communication, also called Giraffe Language, is amazingly simple, given how profoundly valuable it has been to thousands of people. It entails clearly expressing and receiving information about what is going on within oneself without in any way criticizing or attacking others in the process and with empathy receiving information about what is going on within others, even when it is expressed in a hostile manner. Nonviolent Communication focuses attention on actions that can enrich our lives and the lives of others. Words are Windows, or They're Walls Was recorded at a presentation in Copenhagen, where Marshall Rosenberg introduces Nonviolent Communication with humor and clarity. He illustrates the model with everyday situations presented by the audience. The American Psychologist Marshall Rosenberg is the founding director of The Center for Nonviolent Communication in the US and Switzerland, an educational organization providing individuals and organizations with the interpersonal communication skills needed to resolve personal, professional, and political conflicts through mutual understanding.

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