WorkLab

As AI moves from assistance to execution, the key challenge for organizations flips from adoption to judgement. Leaders are deciding what to delegate to agents, what must remain human, and how accountability works when machines start doing real work. This season of WorkLab examines the impact of those decisions inside organizations: how work gets redesigned, how leaders stay in control without slowing progress, and why human skills like direction and discernment matter more as AI scales.

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As AI moves from assistance to execution, the key challenge for organizations flips from adoption to judgement. Leaders are deciding what to delegate to agents, what must remain human, and how accountability works when machines start doing real work. This season of WorkLab examines the impact of those decisions inside organizations: how work gets redesigned, how leaders stay in control without slowing progress, and why human skills like direction and discernment matter more as AI scales.

• WorkLab
• Subscribe to the WorkLab newsletter

Economist and public thinker Tyler Cowen joins host Molly Wood to explore why AI adoption is so challenging for many employees, organizations, and educational institutions. As he puts it, "This may sound counterintuitive, but under a lot of scenarios, the more unhappy people are, the better we're doing, because that means a lot of change." Listen in for unvarnished insights on what leaders can expect as they push their organizations to reinvent how they operate and create value with AI.

Show Notes:

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Economist and public thinker Tyler Cowen joins host Molly Wood to explore why AI adoption is so challenging for many employees, organizations, and educational institutions. As he puts it, "This may sound counterintuitive, but under a lot of scenarios, the more unhappy people are, the better we're doing, because that means a lot of change." Listen in for unvarnished insights on what leaders can expect as they push their organizations to reinvent how they operate and create value with AI.

Show Notes:

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EY's Global Consulting AI Leader Dan Diasio joins host Molly Wood to discuss the future of work and how companies can reinvent themselves as AI-first Frontier Firms. Learn how AI is disrupting the consulting industry, why investing in upskilling your employees is now mandatory, and why the right combination of mindset, skill set, and tool set matters more than ever. Listen in to discover practical strategies for leaders to drive transformation and compete with AI-native disruptors.

WorkLab | Subscribe to the WorkLab Newsletter

EY's Global Consulting AI Leader Dan Diasio joins host Molly Wood to discuss the future of work and how companies can reinvent themselves as AI-first Frontier Firms. Learn how AI is disrupting the consulting industry, why investing in upskilling your employees is now mandatory, and why the right combination of mindset, skill set, and tool set matters more than ever. Listen in to discover practical strategies for leaders to drive transformation and compete with AI-native disruptors.

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The journey to becoming a Frontier Firm requires leaders to reimagine every aspect of their organization—quickly and without a playbook. Harvard Business School's Raffaella Sadun joins host Molly Wood to explore what makes a Frontier Firm, why reskilling is so hard, and how leaders can build cultures that thrive on experimentation and human–AI collaboration. Discover actionable strategies for navigating uncertainty, driving transformation, and empowering every employee to become an AI-enabled inventor.

WorkLab | Subscribe to the WorkLab newsletter

The journey to becoming a Frontier Firm requires leaders to reimagine every aspect of their organization—quickly and without a playbook. Harvard Business School's Raffaella Sadun joins host Molly Wood to explore what makes a Frontier Firm, why reskilling is so hard, and how leaders can build cultures that thrive on experimentation and human–AI collaboration. Discover actionable strategies for navigating uncertainty, driving transformation, and empowering every employee to become an AI-enabled inventor.

WorkLab | Subscribe to the WorkLab newsletter

Agents can become essential team members at any organization—if they're deployed thoughtfully. In this episode, Pascal Bornet joins host Molly Wood to share practical frameworks for helping leaders design and implement agentic AI, run high-impact pilots, and build the human skills—creativity, critical thinking, and social authenticity—that set Frontier Firms apart. Bornet is a coauthor of the recent book Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life.

Show Notes:

Agents can become essential team members at any organization—if they're deployed thoughtfully. In this episode, Pascal Bornet joins host Molly Wood to share practical frameworks for helping leaders design and implement agentic AI, run high-impact pilots, and build the human skills—creativity, critical thinking, and social authenticity—that set Frontier Firms apart. Bornet is a coauthor of the recent book Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life.

Show Notes: