WorkLab

The AI-first future of business is coming into focus, and it's time for every firm to become a Frontier Firm—a human-led, AI-operated org that buys intelligence like it's electricity, deploys it across workflows, and compounds it like interest. The burning question for leaders: How do we get there?

The latest season of the WorkLab podcast will light the way, kicking off on October 29 with Pascal Bornet, coauthor of Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life.

The AI-first future of business is coming into focus, and it's time for every firm to become a Frontier Firm—a human-led, AI-operated org that buys intelligence like it's electricity, deploys it across workflows, and compounds it like interest. The burning question for leaders: How do we get there?

The latest season of the WorkLab podcast will light the way, kicking off on October 29 with Pascal Bornet, coauthor of Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life.

Rajesh Jha is Microsoft's EVP of Experiences + Devices, which means he oversees a wide range of products, from Microsoft 365 productivity tools and Surface devices to Copilot. Jha played a pivotal role in integrating AI into the company's offerings, and he joined the WorkLab podcast to share insights on navigating the complexities of becoming an AI-first organization. He also offers actionable advice on how leaders can adapt and compete while bringing their teams (and customers) along.

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Rajesh Jha is Microsoft's EVP of Experiences + Devices, which means he oversees a wide range of products, from Microsoft 365 productivity tools and Surface devices to Copilot. Jha played a pivotal role in integrating AI into the company's offerings, and he joined the WorkLab podcast to share insights on navigating the complexities of becoming an AI-first organization. He also offers actionable advice on how leaders can adapt and compete while bringing their teams (and customers) along.

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Click here to watch and subscribe to WorkLab on YouTube.

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The beauty industry is massive, fast-paced, and hard to predict. There are 20,000 brands worldwide, and microtrends can spread around the globe in hours. That's the challenge facing Kalindi Mehta, Global VP for Consumer Foresight Strategy and Predictive Analytics at the Estée Lauder Companies. In the latest episode, she lays out how AI is transforming her industry, and explains how the technology can help all companies be more agile, improve their decision making, and reimagine their workflows.

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Cassie Kozyrkov created the discipline of decision intelligence, combining the power of AI with data science to enable companies to make better choices. She's now an AI advisor, and she writes the popular Decision Intelligence newsletter. Kozyrkov joined the WorkLab podcast to discuss how leaders can maximize the potential of AI and data, why having too many options is as unhelpful as having too few, and how to avoid falling prey to confirmation bias.

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AI has crossed an important threshold, says Microsoft CMO of AI at Work Jared Spataro: it now has remarkable abilities to think and reason. What does that mean for organizations? Intelligence is on tap. "You can now buy intelligence like you would purchase a commodity like electricity," he explains. Spataro joined the podcast to discuss what it means for business, how he already sees agents transforming workflows and team structures, and why leaders need to "hire their first digital employee" now.

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DJ Patil was the first-ever US Chief Data Scientist and has led some of the biggest data initiatives in government and business. He has also been at the forefront of leveraging AI to solve the thorniest problems companies face, as well as "stupid, boring problems in the back office." He joins the WorkLab podcast to discuss the potential of AI to change business, how leaders can drive technological transformation, and why it's vital for data scientists to never lose sight of the human element.

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A core component of every company's value proposition is its unique expertise. "But AI is lowering the cost of expertise," says Harvard Business School professor Karim Lakhani, and that will require leaders to rethink every aspect of their organization. Lakhani has spent his career researching digital transformation, and he joins the WorkLab podcast to share insights on how leaders can avoid "falling asleep at the wheel" with AI, and what they can learn from the AI-native generation of MBAs.

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"It's time to replace the old linear model of success with a circular model of growth, in which goals are discovered, pursued, and adapted," says Anne-Laure Le Cunff. She left a successful tech-marketing career to study neuroscience, and now writes the popular Ness Labs newsletter, which features insights about how our brains work that can help us navigate uncertainty and nurture innovation. She joined WorkLab to discuss what leaders can learn from neuroscience, and how to tap the potential of AI in more creative ways.

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