We're kicking off 2020 with a bang. Paul Broomham, Commercial Director of Alexander & Co, joins us for an in depth chat on culture, leadership, growing agency and gives us a hard truth on what world class agency looks like to him. Paul's day to day involves motivating teams, mentoring agents, and on-boarding both new agents and any new offices bought on through acquisition. He’s had a storied career so far and is described as a meticulous planner. If you're using January to warm-up for 2020 and plan your success ahead, this is the episode for you.