When a public electric bus breaks down in India, three agencies get notified.

None of them can actually fix it.

The buses don't belong to the cities that run them. The contracts sit with central agencies. The warranties belong to manufacturers.

When a four-year-old bus stalls because its battery management system glitched, the city logs a complaint, calculates a fine for the manufacturers, and takes the bus off the route. Commuters are left slim pickings.

And India's about to deploy thousands more using the same model.

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