The towing industry faces some of the highest insurance rates in any business sector - but new technology is creating a path to lower premiums and better protection. In this revealing conversation with Tim Smith, Senior Fleet Solutions Specialist at Azuga, we explore the dramatic shift in how insurance companies view telematics and camera systems for tow trucks.

Just a few years ago, having cameras might earn you a small discount. Today, many insurers won't even write a policy without them. As Tim explains, "Tow trucks are just magnets for insurance claims" - whether it's property damage allegations, worker's comp issues, or even more serious claims. The video evidence these systems provide has become essential in an environment where "the burden of proof is on you, not the person making the claim."

We dive into fascinating real-world examples of how camera footage has protected towing companies from fraudulent claims and dangerous roadside scenarios. Tim shares stories ranging from sexual harassment allegations disproven by video to footage capturing the extreme dangers tow operators face on highways.

The conversation takes an exciting turn when Tim reveals Azuga's upcoming camera system specifically engineered for the towing industry. Unlike previous generations adapted from general fleet solutions, this new technology has been developed from the ground up with towing-specific challenges in mind. Attendees at the Florida Tow Show will get the first opportunity to experience this breakthrough technology.

Beyond security applications, we explore how Azuga's platform offers comprehensive maintenance management capabilities that integrate with fuel cards to deliver precise operational costs per vehicle - giving tow operators unprecedented visibility into their business economics.

Ready to see how these technologies could transform your towing business? Connect with Tim Smith directly at [email protected] or 205-728-9135.