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002 Community Is Product Management
Sarah Judd Welch, Founder of Loyal, shares how product managers can gain customer insights through community management, how AirBnB builds community, and the KPIs to measure the ROI of community.
Get the latest updates from the show at www.thisisproductmanagement.com.
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By DISQO
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Sarah Judd Welch, Founder of Loyal, shares how product managers can gain customer insights through community management, how AirBnB builds community, and the KPIs to measure the ROI of community.
Get the latest updates from the show at www.thisisproductmanagement.com.
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