The Startup Chat with Steli and Hiten

054: How to Run a Service and Consulting Business


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Today’s topic is consultancy (services) businesses. The show kicks off with Hiten and Steli talking about their wins and losses when starting up their first consultancies. Steli had started off with his company called Elastic Sales, and Hiten was in full-on SEO consulting mode.
But what they did was start with an audience they knew and a subject they knew a lot about, because that’s how you gain experience to move on to the thing you really want to be doing. In this episode they dive head first into talking about what they did to make their consulting companies work, who they had to hire, and their tips to avoid one of the biggest mistakes in a relationship-based business.
Today’s topics include:
Solving capacity problems
How to get value out of free work
Hiten and Steli’s rapid-fire tips
How to manage hiring and cash flow
Why you might want to start doing consulting
How to deal with dips in business and attention
Whenever you’re consulting, be sure that what you’re making is much more profitable than you think necessary, and truly understand the values that you’re creating; the type of customer you have; and what kind of help they need to be a profitable customer for you. It’s your job to determine whether you and the customer are good fit.
A free consultation call could do just the trick. Offering something of value for free is key, and you shouldn’t be afraid to give free information or consultation calls here or there. Information is the cheapest thing you can give your audience, yet it’s extremely effective; and that’s just what you’ll hear about in detail during today’s show.
Tips:
Steli: If you’re not doing it yet and you’re just getting started, just write down what you’re good at, and if you can’t take it from there, go sign up for something like Earn 1K.
Hiten: In case you’re not sure if you want to do consulting, just be ridiculous with the pricing and make it worth your while. What is a price that will get you excited to do it? If you don’t get what you asked for, OK; you weren’t sure you wanted to do it anyway. But if you do, it can’t be beat!
Links and resources:
How to build a brand - Ep. 34
How to build a great reputation - Ep. 46
Paul Graham’s website
The Startup Chat Facebook group
Join us in our Facebook group!  It’s great to have such an incredible group of entrepreneurs out there making it happen every day.  Please join our Facebook group and share your experiences, challenges, and motivation.
We would like your email address at The Startup Chat  because we will be sharing some special podcast episodes and other things with the people who are only on our email list.  Click the link above to and fill out the email address box to become part of the community.
As always, you can hit us up on Twitter @Steli or @hnshah, #thestartupchat. Let us know where you get your motivation.
Want Steli & Hiten to record more episodes of The Startup Chat?
Help us promote the podcast by subscribing on iTunes and writing a review!  After you’ve published your review, send us an email with your mailing address. You’ll get Steli’s book The Ultimate Startup Guide to Outbound Sales + a free 15 minute call with either Hiten or Steli to talk about your business (limited availability; first come, first serve).
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The Startup Chat with Steli and HitenBy Steli Efti & Hiten Shah: Serial Entrepreneurs, Sales & Marketing Experts, Startup Investors & Advisors, CEOs running multi million dollar SaaS Startups

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