NN/g UX Podcast

1. What is UX, anyway? (feat. Dr. Jakob Nielsen, the usability guru)

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Nielsen Norman Group is celebrating its 22nd anniversary by launching our very own NN/g UX Podcast. Join host Therese Fessenden as she interviews NN/g co-founder Dr. Jakob Nielsen on the most important questions about our industry: What really is "user experience," anyway? And what is the state of UX now, compared to when NN/g started 22 years ago? 

Resources Cited in this Episode:

  • The Definition of User Experience (article)
  • WAP Mobile Phones Field Study Findings (article)
  • Describing UX to Family and Friends (3-min video)
  • Usability 101: Introduction to Usability (article)
  • User Experience vs. Customer Experience (article)
  • Jakob Nielsen's Profile, Articles, and Videos
    • ...more
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    NN/g UX PodcastBy Nielsen Norman Group
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