alphalist.CTO Podcast - For CTOs and Technical Leaders

#100 - Intuition over 'Data Driven' feat. Jason Fried // co-founder + CEO @ 37signals


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Intuition over Data-Driven, Hooks over Towel Rails and Profit over Revenue

Trust your intuition, you will gain a lot from this CTO podcast featuring Jason Fried, co-founder and CEO of 37signals, a company known for having groundbreaking policies and products (Basecamp, HEY, Once, etc.). He is also bootstrapping hero and author of multiple books (Getting Real, REWORK, REMOTE, It Doesn’t Have to Be Crazy at Work).

Listen to find out:

  • Intuitive🔼 over ‘data-driven’ 🔱decision making
  • Hook đŸȘ vs Towel Rail 🎏: The Power of Simple, Versatile Products
  • CEO-CTO Relationship: How to counteract the negativity brought on by the typical push-pull đŸ€Œ
  • Why they do Customer interviews post-launch
  • Take-home assessments at 37signals: paid and overloaded đŸ‹ïž
  • Bezos’ shares in 37signals
  • Listen here

    BROUGHT TO YOU BY Swarmia

    Timestamps:

    (00:00) INTRO

    (03:32) Who is Jason Fried
    (04:59) Early Days of 37Signals
    (06:05) Jeff Bezos' shares in 37Signals
    (09:01) Profits over Revenue
    (10:42) JASON’S NERD JOURNEY
    (15:35) The Power of No Expectations as First-Time Founder
    (16:46) Open Source and Rails
    (19:06) CEO-CTO RELATIONSHIP
    (19:34) Scale of Product: CEO's Vision vs. CTO's Reality
    (22:42) Tips to have a good relationship with the CEO as CTO
    (23:01) Find common ground
    (24:32) Positive interactions to counteract the negativity of differing opinions
    (27:38) HOOK VS TOWEL BAR: Analogy for Simple Products
    (31:07) How to make sure you are building a 'Hook' (not a Towel Bar)
    (33:20) 'Heated Towels' and Tradeoffs
    (34:44) Reverse Engineering Product Decisions
    (35:27) IDEAS AND PRODUCT DISCOVERY
    (36:06) Where do Ideas come from?
    (36:45) The Evolution of 'Hey' Email: An Unfolding Idea
    (38:31) Why they do Customer Interview only Post-Launch
    (40:09) INTUITION VS DATA DRIVEN DECISIONS
    (43:49) Hiring: The Human Element
    (47:17) TakeHome Assessments - Paid and Overloaded (to test decision-making ability)
    (48:38) Hiring: Attitude vs. Experience
    (51:15) Do Less to Accomplish More
    (51:45) No Estimates - but Appetites
    (53:46) His Anti-Advice Advice for Younger Self
    (57:15) Pay attention to CSS

    About Jason Fried#

    Jason Fried is the cofounder and president of Basecamp (formerly 37signals), a privately held Chicago-based company committed to building the best web-based tools possible with the least number of features necessary. With David Heinemeier Hansson, Fried is the coauthor of Getting Real: The Smarter, Faster, Easier Way to Build a Successful Web Application; Remote: Office Not Required; and the New York Times bestseller Rework.

    About our sponsor
    Swarmia

    Swarmia is an engineering effectiveness platform for modern software organizations. Hundreds of data-driven companies from small startups to large enterprises use Swarmia to continuously improve across three key areas: business outcomes, developer productivity, and developer experience.

    Swarmia connects with the tools your teams are already using: from source code hosting to your issue tracker and chat. With it, you'll stay on top of strategic initiatives, measure key engineering metrics (including DORA and SPACE), and drive continuous improvement in teams.

    Learn more and start your free 14-day trial at https://link.alphalist.com/swarmia_podcast

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    alphalist.CTO Podcast - For CTOs and Technical LeadersBy Tobias Schlottke - alphalist CTO Podcast

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