Our VP of User Research, Roberta Dombrowski, talks about the fast-paced work behind the scenes of UX research and the excitement when things fall into place. We also examine how deeper insight drives strategy and informs long-term planning as research matures, and the reality of team collaboration.

In this episode, we discuss:

• Our exciting plans and strategy for the future
• How we use research to inform planning
• Product perspectives vs people perspectives
• The beauty of new insights and their impact on a big relaunch
• The difference between healthy organizational tension and dysfunction

About our guest

Roberta Dombrowski is the VP of User Research at User Interviews, as well as a career and life coach at Learn Mindfully. She has spent her career leading research teams and enabling researchers in various industries to better understand their customers. In addition to her work as a UX researcher, she is  known for being an excellent cat mom, gardener, and thought leader. Visit her profile to learn more.