Leading Transformational Change with Tobias Sturesson

109. Focus on Cultural Health, not Compliance Culture


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Stephen Nguyen-Duc is Chief Compliance Officer at GE Healthcare and a veteran leader who has built ethics and compliance programs for global healthcare powerhouses like Eli Lilly, AbbVie, and Medday. Across more than two decades, Stephen has seen compliance evolve from a box-ticking exercise to a deeply human journey. In this episode, he joins host Tobias Sturesson to break down why organizational integrity is never just about rules – and why surprise is compliance’s greatest foe.


In this episode, we explore:

(05:00) Integrity as a daily habit

(06:30) Rethinking compliance and culture

(11:16) Building cultural health together

(13:14) Tone at the top misalignment

(16:27) Ownership as key to organizational change

(21:23) Awareness vs action in organizations

(25:44) Cultural health and awareness

(28:58) Fostering a culture of listening

(32:40) Driving behavioral change together

(33:28) Cultural impact on business tools

(38:04) Understanding the trust equation

(42:44) Empathy and ethical leadership

(47:30) Integrity drives business performance

(48:27) Optimistic industry progress


Links mentioned:

The Trusted Advisor – Book

Stephen Nguyen-Duc’s LinkedIn


‘You Can Culture: Transformative Leadership Habits for a Thriving Workplace, Positive Impact and Lasting Success’ is now available here.

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