What if you could transform your law firm's onboarding process from a rushed, haphazard experience into a seamless and strategic journey integrating new team members?

Last week, we explored the power of strategic onboarding and how a well-structured process can reduce turnover, boost productivity, and strengthen firm culture. But what does great onboarding actually look like in practice? In this follow-up episode of Great Practice, Great Life, Steve and Atticus Practice Advisor Lori Pulvermacher go beyond the strategy to break down the step-by-step process of seamless onboarding—giving you a roadmap to fully integrate new hires with confidence and clarity.

The first 90 days are crucial for setting expectations and building confidence. We’re here to share strategies for success. Inspired by Mike Michalowicz, we explore how to create a memorable and engaging onboarding experience. This includes critical process training and understanding diverse learning styles. With hands-on training and clear goal-setting, you can shape new hires into confident contributors. They’ll be well-equipped to navigate your firm’s unique processes.

However, onboarding doesn't stop at process training; key performance indicators (KPIs) are vital in ensuring full integration during the critical 60-90-day period. We'll discuss the importance of transparent communication and how tailored KPIs can facilitate autonomy and trust within your team. We also touch on potential challenges, such as the resentment of longer-tenured employees and strategies for continuous improvement.

Whether you're a firm leader or looking to enhance team culture and performance, this episode offers a wealth of insights to elevate your onboarding process.

In this episode, you will hear:

• Importance of a comprehensive onboarding process for law firms
• Insights from Lori Pulvermacher on creating a New Hire Onboarding Guide
• Emphasis on preparing new hires before their first day and integrating them effectively
• Addressing different learning styles and providing robust training
• Role of Key Performance Indicators (KPIs) in guiding new hires to autonomy
• Strategies for fostering a positive team culture and reducing resentment from existing staff
• The evolving nature of KPIs and their impact on firm performance and growth

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If there’s a topic you would like us to cover on an upcoming episode, please email us at [email protected].

Supporting Resources:

• Download: New Hire Onboarding Guide for Law Firms atticusadvantage.com/worksheets/new-hire-onboarding-guide 
• Lori Pulvermacher, Practice Advisor: atticusadvantage.com/team/lori-pulvermacher 
• Law Firm Coaching: atticusadvantage.com/coaching 
• Episode 117: Onboarding as a Competitive Advantage: 7 Essential Tips for Law Firms with Lori Pulvermacher: atticusadvantage.com/podcast/strategic-onboarding-for-law-firms
• All In: How Great Leaders Build Unstoppable Teams by Mike Michalowicz: mikemichalowicz.com/all-in
• Team Leader Certification Program: atticusadvantage.com/law-firm-team-leader-certification 
• Build My Great Team: atticusadvantage.com/staffing 
• Level Up Your Billable Practice: atticusadvantage.com/workshops/level-up-your-billable-practice
• Episode 050: Why I Love Conflict with Lori Pulvermacher: atticusadvantage.com/podcast/why-i-love-conflict-with-lori-pulvermacher 
• Episode 092: You’re Late Again! Tips on Navigating Workplace Expectation, Communication, and Other Fun Challenges with Lori Pulvermacher: atticusadvantage.com/podcast/youre-late-again-tips-on-navigating-workplace-expectation-communication-and-other-fun-challenges-with-lori-pulvermacher 
• Episode 102: Holiday Marketing Made Simple: 5 Tips to End the Year Strong with Lori Pulvermacher and Aaron Rothert: atticusadvantage.com/podcast/holiday-marketing-made-simple-5-tips-to-end-the-year-strong-with-lori-pulvermacher-and-aaron-rothert  
• Episode 103: Breaking the Sales Stereotype: A New Approach for Lawyers with Lori Pulvermacher: atticusadvantage.com/podcast/breaking-the-sales-stereotype-a-new-approach-for-lawyers-with-lori-pulvermacher  
• Get a complimentary Practice Growth Diagnostic (use coupon code PGDFREE at checkout)

Episode Credits

If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.