Summary: 2020 has been a year of change for many of us. For Isabel Alvarez Arata, it meant closing down after 12 years in business and 100,000+ visits. Isabel shares how she grew her business and the big transition for The Wag Pack in 2020. From communicating to clients, to how it's impacted her emotionally, she encourages us to embrace change and the challenges.

Topics on this episode:

• What makes good policies
• Role of education as a pet sitter
• Why close after 12 years?
• What the process has looked like

Main take away? You already have the NO. If you ask and they say no, nothing changes...go for the YES.

Full show notes and transcript

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