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Attention people-first leaders! Are you getting clear on what it means to be people-first in practice and then operationalizing the data to get the outcomes you want?
Kevin Campbell is an Employee Experience Scientist at Qualtrics, and in this episode, he explains how data can give organizations the gift of focus. Listen in as he shares why your experiences aren't just defined by what actually happened. Instead, they're how we feel as a result of that interaction. You'll learn how to hone employee and customer experience to increase retention as well as understand what pieces of the data you should act on.
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By Nikki Lewallen Gregory5
9999 ratings
Attention people-first leaders! Are you getting clear on what it means to be people-first in practice and then operationalizing the data to get the outcomes you want?
Kevin Campbell is an Employee Experience Scientist at Qualtrics, and in this episode, he explains how data can give organizations the gift of focus. Listen in as he shares why your experiences aren't just defined by what actually happened. Instead, they're how we feel as a result of that interaction. You'll learn how to hone employee and customer experience to increase retention as well as understand what pieces of the data you should act on.
Book Recommendation:
Additional Resources:

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