The best way to insulate ourselves against patient retaliation is to cultivate "know, like, and trust". But how do we do that? In this episode, I'll tell you how I used to do it right, then, in a state of burnout, I did it very wrong (2 patients complained about me to the board of medicine during that time), and now I'm creating "know, like, and trust" with everyone, "difficult" patients included. 

I'll teach you a simple 5 step process that will allow you to connect with anyone and everyone. No need to people please or let patients walk all over you. The result will be glowing reviews from your patients, less chance for retaliation, and, hey, maybe you'll even look forward to clinic.

Empowered Surgeons Group is available now! This program will teach you everything you wished you learned but didn't in training. Read about everything you get in the program here or sign up immediately here.