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Today we are going to be talking about something that is sort of a fact of life whether we like it or not. If you want to live in the world amongst other people and put your personal or professional brand out there, you need to be prepared for negative reviews.
This episode was inspired by a long-time listener who has become a friend and colleague – Jeff Pool from the Human Behavior Lab at Texas A&M University. Thankfully, it wasn’t inspired by him giving a negative review to The Brainy Business or anything like that. Instead, it was something he suggested a while back could be an interesting episode. It felt like the right time with my book just coming out a couple of months ago now, and the recent behavioral economics analysis of Amazon episode where I talked about the power of social proof and how they popularized reviews.
I also asked the BE Thoughtful Revolution for some insights on what they might like to know or what comes to mind when thinking about negative reviews while creating the content for today’s episode. The consensus was based on how to respond to them: Should it be done right away or delayed? Publicly or privately? What tone to use? And more.
Show Notes:Thanks for listening. Don’t forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.
I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.Let’s connect:
More from The Brainy Business:
Get the Books Mentioned on (or related to) this Episode:
Past Episodes & Other Important Links:
Check out International Book Awards Finalist, What Your Customer Wants and Can’t Tell You on Amazon, Bookshop, Barnes & Noble, Book Depository, and Booktopia
4.7
174174 ratings
Today we are going to be talking about something that is sort of a fact of life whether we like it or not. If you want to live in the world amongst other people and put your personal or professional brand out there, you need to be prepared for negative reviews.
This episode was inspired by a long-time listener who has become a friend and colleague – Jeff Pool from the Human Behavior Lab at Texas A&M University. Thankfully, it wasn’t inspired by him giving a negative review to The Brainy Business or anything like that. Instead, it was something he suggested a while back could be an interesting episode. It felt like the right time with my book just coming out a couple of months ago now, and the recent behavioral economics analysis of Amazon episode where I talked about the power of social proof and how they popularized reviews.
I also asked the BE Thoughtful Revolution for some insights on what they might like to know or what comes to mind when thinking about negative reviews while creating the content for today’s episode. The consensus was based on how to respond to them: Should it be done right away or delayed? Publicly or privately? What tone to use? And more.
Show Notes:Thanks for listening. Don’t forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.
I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation.Let’s connect:
More from The Brainy Business:
Get the Books Mentioned on (or related to) this Episode:
Past Episodes & Other Important Links:
Check out International Book Awards Finalist, What Your Customer Wants and Can’t Tell You on Amazon, Bookshop, Barnes & Noble, Book Depository, and Booktopia
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