
Sign up to save your podcasts
Or
In this episode of The Profitable Cleaner Podcast, we bring you exclusive insights from top facility managers on what it takes to win and maintain big contracts in the cleaning industry. Recorded live at the Cleaning Prophets 3.0 event, this special Insight Panel features industry leaders Matt McMullen, Alicia Harper, Marcelo Assaba, and Karen Macwaters. These experts dive deep into vendor management, sustainability, and technology—key topics that every cleaning business owner needs to understand to scale effectively.
💡 Key Takeaways:
Whether you're looking to scale your cleaning business or improve existing client relationships, this episode provides actionable strategies from the people who know the industry best—facility managers.
🎧 Tune in now to learn how you can take your cleaning business to the next level!
📚 Episode Breakdown:
(00:00) Insight Panel
(09:17) Vendor Selection Criteria and Expectations
(21:18) Sustainability Practices in Building Maintenance
(32:19) Building Vendor-Client Relationships
(38:20) Effective Communication and Employee Engagement
(45:18) Improving Cleaning Services With Technology
📞 Connect and Learn More about Matt, Marcelo, Alicia & Karen
🌐Connect with us:
🙌🏼 Join Our Community:
🧠Discover Our Sponsors:
We’re proud to partner with trusted brands that provide essential services to facility maintenance companies like yours. Check out our sponsors for valuable tools and resources to support your business:
Text Our Community JOIN today
Support the show
5
2525 ratings
In this episode of The Profitable Cleaner Podcast, we bring you exclusive insights from top facility managers on what it takes to win and maintain big contracts in the cleaning industry. Recorded live at the Cleaning Prophets 3.0 event, this special Insight Panel features industry leaders Matt McMullen, Alicia Harper, Marcelo Assaba, and Karen Macwaters. These experts dive deep into vendor management, sustainability, and technology—key topics that every cleaning business owner needs to understand to scale effectively.
💡 Key Takeaways:
Whether you're looking to scale your cleaning business or improve existing client relationships, this episode provides actionable strategies from the people who know the industry best—facility managers.
🎧 Tune in now to learn how you can take your cleaning business to the next level!
📚 Episode Breakdown:
(00:00) Insight Panel
(09:17) Vendor Selection Criteria and Expectations
(21:18) Sustainability Practices in Building Maintenance
(32:19) Building Vendor-Client Relationships
(38:20) Effective Communication and Employee Engagement
(45:18) Improving Cleaning Services With Technology
📞 Connect and Learn More about Matt, Marcelo, Alicia & Karen
🌐Connect with us:
🙌🏼 Join Our Community:
🧠Discover Our Sponsors:
We’re proud to partner with trusted brands that provide essential services to facility maintenance companies like yours. Check out our sponsors for valuable tools and resources to support your business:
Text Our Community JOIN today
Support the show
1,583 Listeners
6,408 Listeners
32,608 Listeners
234 Listeners
4,370 Listeners
2,304 Listeners
19 Listeners
17 Listeners
58 Listeners
14 Listeners
16 Listeners
6 Listeners
20,562 Listeners
15 Listeners
13 Listeners