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Client retention is just as important as client acquisition.
So many people spend so much time building out incredible acquisition systems yet they fail to dedicate the same time & energy into building a great service.
Rather than constantly having to replace one client with another, it is far easier to provide a great service & retain your existing ones for a long time.
In this podcast, I share with you the tracker that I personally used with my clients to deliver a great service, which then allowed me to retain them for a very long time.
I hope you find it helpful. If you do, consider subscribing :)
P.S. here is a link to the tracker: https://docs.google.com/spreadsheets/d/1okLZq_kynmUVTt6nhWpHEQfOXRaCTzSrO357v8ChZ-w/edit#gid=435941639
Thanks,
Charlie
5
55 ratings
Client retention is just as important as client acquisition.
So many people spend so much time building out incredible acquisition systems yet they fail to dedicate the same time & energy into building a great service.
Rather than constantly having to replace one client with another, it is far easier to provide a great service & retain your existing ones for a long time.
In this podcast, I share with you the tracker that I personally used with my clients to deliver a great service, which then allowed me to retain them for a very long time.
I hope you find it helpful. If you do, consider subscribing :)
P.S. here is a link to the tracker: https://docs.google.com/spreadsheets/d/1okLZq_kynmUVTt6nhWpHEQfOXRaCTzSrO357v8ChZ-w/edit#gid=435941639
Thanks,
Charlie
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