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How can you handle a client who gets on social media and airs their grievances about your work?

This is the juicy episode of The Legal Paige that you’ve been waiting for! In this episode, I’m taking a deep dive into the viral TikTok controversy known as Sepia Gate, exploring the balance between customer service and the artistic integrity of wedding photographers. I weigh in with my own experience in the industry as a retired wedding photographer and discuss the legal implications of Sepia Gate, industry best practices, and a comprehensive analysis of the entire dramatic saga.

Get your popcorn ready, because you won’t want to miss these highlights:

• The core issue at the heart of Sepia Gate and what this means for managing client expectations.
• The necessity of having an artistic style clause in photography contracts.
• How photographers can handle situations where clients go public with their dissatisfaction on social media.
• Ways to educate clients, set clear expectations, and minimize the risk of conflicts.

Does your current contract have your business protected and set up for success? Grab Your Contract Clause Checklist here or DM me the word 'Checklist' on Instagram and I will send it over.

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