As business owners, we have to recognize that not only is our industry in constant flux, but so too are we. Pet Sitter Bible, Dog Walker University, and Sparky Go founder Josh Schermer gives his perspectives on what it means to lead in spite of fear and how to walk the line between being in control and being successful.

He shares from his experiences growing his business, changing its structure, and learning to be a better leader. We also discuss his article on the state of the pet care industry and the perceptions of pet parents on the difference between an independent business and a "gig" worker. Client expectations and purchasing intent are changing, we have to be ready to respond and adapt.

Topics on this episode:

• Control vs success
• Biggest impact from 2020
• What does a "pet sitter" mean in 2021?
• His interview with pet parents
• Why start Sparky Go?

Main takeaway: We need to be better ambassadors to the next generation on teaching and mentoring them in what it means to be a pet sitter.

Full show notes and transcript

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