Summary: Buying a business can be a very daunting task. JP Anunciacion, owner of Dog Days & Cat Naps, bought a pet sitting company after a background in call centers, business process outsourcing, and moving to the U.S. from the Philippines in 2006. After climbing the corporate ladder, he needed a change, and found a love and passion for pet care. JP purchased the company from Becky Eberly (episode 122) and dove head first into learning the ropes. He shares what he learned in the process and how he worked really hard for a smooth transition with staff and clients. We also discuss the importance of customer service and what good leadership means to him.

Topics on this episode:

• Background in business processes
• Why buy a pet business?
• How to make a smooth transition into a new business
• Has it met his expectations?

Main take away: Take the time to learn the business, meet the staff, and build relationships to help smooth over the transition after you purchase a company.

Full show notes and transcript

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