People, books, companies, resources etc mentioned in episode

BiasSync Dan Gould Michele Ruiz Robin Richards

Key concepts Unconscious Bias Humanism Diversity, Inclusion, Equity Microaggressions Cognitive Science System 1 & 2 thinking (Daniel Kahneman) The doll test Information theory Customer development Gall's Law - complex working systems evolve from simple working systems Land & expand "First, ten" - Seth Godin

Books & resources Blindspot White Fragility Thinking, Fast and Slow Harvard Implicit Bias test Onlyness The Lean Startup Outcomes Over Output Testing Business Ideas Other episodes Josh Seiden: How to create clarity and lead strategically with outcomes thinking (#18) Holly Hester-Reilly: Building a customer-centric team and product culture (#16) Rich Mironov: Building a thriving product organization (#5)

People & organizations BiasSync Doug Englebart Andy van Dam Daniel Kahneman Brown University Computer Graphics Group Adrian Scott - Ryze Nilofer Merchant - see ENLIVEN episode (not yet released) Dolly Chugh - "be a good-ish person" Steve Blank Eric Ries  Emily Oster

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