"Listening well is one of the easiest and most effective ways of making people feel seen and heard."

Michael Piperno, a Principal and Communications Expert at Comvia, helps organizations understand how to communicate clearly so they can build and maintain healthy business relationships.

In this episode, Michael shares his insights on effective listening, a skill he calls an underutilized superpower. Listen in for practices on mastering it along with tips for using body language and tone of voice to make people feel like they're the only person in the room. Along the way, you'll learn how to be more intentional when listening, allow for pauses, and avoid judgments.

Book Recommendation:

• Stand Out by Carol Kinsey Goman
• You According to Them by Sara Canaday

Additional Resources:

• Connect with Michael on his website or Twitter
• Check out Michael's blog and his podcast The Leadership Communication Show
• Subscribe to the Communication Matters Newsletter
• Learn more about the PeopleForward Network: www.peopleforwardnetwork.com