Think Fast Talk Smart: Communication Techniques

208. Ambiguity to Action: Tensions and Trade-Offs of Leadership and Communication


Listen Later

Amidst constant change, clear communication is the key to navigating uncertainty.


How do you communicate with others when you’re confused yourself? For Rob Siegel, leadership isn’t about avoiding uncertainty, it’s about embracing the clarity that ambiguity can bring.

"What if ambiguity is the new normal?" asks Siegel, a venture investor and lecturer at Stanford Graduate School of Business. From rapidly evolving AI to ratcheting geopolitical tensions, every day brings a “crisis du jour,” he says. “I may like it, I may not like it. That doesn't really matter, but I've gotta get my team through it."

In his latest book, The Systems Leader: Mastering the Cross Pressures That Make or Break Today's Companies, Siegel explores how leaders today are “living in dualities,” caught between managing existing processes and adapting to emerging disruptions. “The sooner we get comfortable with [change] in the sense of ‘I don't have to like it, but I can deal with it,’ then [we can] lead our teams and give them the calm to know they can get through this.”

In this episode of Think Fast, Talk Smart, Siegel and host Matt Abrahams explore how to communicate effectively amidst constant change. From preparation strategies for spontaneous speaking to building trust through candid conversations, Siegel offers practical tips for communicating with clarity when nothing is certain but change.

To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium

Episode Reference Links:

  • Robert Siegel
  • Rob’s Book: The Systems Leader
  • Ep.35 Leading From The Hot Seat: How To Communicate Under Pressure
  • Ep.37 Be Better: How Communication Catalyzes Business Transformation  

Connect:

  • Premium Signup >>>> Think Fast Talk Smart Premium
  • Email Questions & Feedback >>> [email protected]
  • Episode Transcripts >>> Think Fast Talk Smart Website
  • Newsletter Signup + English Language Learning >>> FasterSmarter.io
  • Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
  • Matt Abrahams >>> LinkedIn


Chapters:

  • (00:00) - Introduction
  • (01:49) - Adapting Leadership for Uncertainty
  • (03:51) - Systems Leadership and Cross Pressures
  • (05:13) - Communication and Context
  • (05:59) - Framing Complex Ideas
  • (06:54) - Innovation vs. Execution
  • (08:44) - Leading Through Ambiguity
  • (10:06) - Short-Term vs. Long-Term Focus
  • (13:17) - Balancing Strength and Empathy
  • (15:59) - Leadership with Humanity
  • (17:15) - Engaging Students Effectively
  • (20:33) - The Final Three Questions
  • (25:27) - Conclusion

  •    *****
    This Episode is sponsored by Stanford. Stay Informed on Stanford's world changing research by signing up for the Stanford Report
    Support Think Fast Talk Smart by joining TFTS Premium.       

    ...more
    View all episodesView all episodes
    Download on the App Store

    Think Fast Talk Smart: Communication TechniquesBy Matt Abrahams, Think Fast Talk Smart

    • 4.7
    • 4.7
    • 4.7
    • 4.7
    • 4.7

    4.7

    667 ratings


    More shows like Think Fast Talk Smart: Communication Techniques

    View all
    HBR IdeaCast by Harvard Business Review

    HBR IdeaCast

    1,830 Listeners

    TED Talks Daily by TED

    TED Talks Daily

    11,143 Listeners

    The Look & Sound of Leadership by Essential Communications - Tom Henschel

    The Look & Sound of Leadership

    1,155 Listeners

    The McKinsey Podcast by McKinsey & Company

    The McKinsey Podcast

    381 Listeners

    Coaching for Leaders by Dave Stachowiak

    Coaching for Leaders

    1,460 Listeners

    TED Business by TED

    TED Business

    1,121 Listeners

    Cold Call by HBR Presents / Brian Kenny

    Cold Call

    194 Listeners

    Women at Work by Harvard Business Review

    Women at Work

    1,402 Listeners

    After Hours by TED Audio Collective / Youngme Moon, Mihir Desai, & Felix Oberholzer-Gee

    After Hours

    1,251 Listeners

    HBS Managing the Future of Work by Harvard Business School

    HBS Managing the Future of Work

    108 Listeners

    How to Be a Better Human by TED

    How to Be a Better Human

    1,370 Listeners

    Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

    Coaching Real Leaders

    652 Listeners

    The So What from BCG by Boston Consulting Group BCG

    The So What from BCG

    221 Listeners

    HBR On Strategy by Harvard Business Review

    HBR On Strategy

    84 Listeners

    HBR On Leadership by Harvard Business Review

    HBR On Leadership

    151 Listeners