Sometimes, words are hard. They hold immense power and can make or break relationships. We discuss how to harness those positive words and phrases to propel your pet business into clearly communicating what you want. We also talk about the role of words in how we perceive ourselves and overcome hard times. Then, pet business coach Natasha O'Banion talks about the fear of staff stealing clients.

Topics on this episode:

• Words and clients
• Words and business
• Words and you
• Ask a Pet Biz Coach

Main takeaway: The words we choose to use in our lives and business, go a long way to creating the life we ultimately want to lead and the business we want to run.

Links: Episode Social Media Full show notes and transcript

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