Marketing is the best tool growth stage companies have, not sales. But how does the founder/CEO play a role in driving marketing performance? The problem with most early-stage B2B SaaS companies is there is a lack of customer understanding leading the product roadmap. For the leadership to positively impact marketing, they need to start by understanding the customer. Segmenting down so much to where your product is so in tune with the customer that you have no competition. In this episode, Chris dives into how he did this at Refine Labs, as well as answers questions from Founders and CEOs looking to level up their marketing-led growth.