Payman Langroudi presents part one of a deep conversation with Len D'Cruz, a distinguished figure in dental legal affairs. Len shares his journey from Nairobi to London, his unexpected path into dentistry, and his perspectives on the evolving field of dental law. 

 

Len talks about childhood, academic choices, and his approach to handling dental complaints and claims with empathy, detailed record-keeping, and a cool head in the face of pressure. 

In This Episode

02:15 - Backstory

04:10 - Entry into dentistry

07:55 - Character traits

09:00 - Dentistry and academia

11:10 - Whitechapel

12:30 - University

14:10 - Work ethic

17:10 - Dental legal affairs 

24:45 - Mistakes and shame

31:20 - The legal landscape

35:10 - Partnerships

38:40 - Defending legal cases

41:05 - Implant and aligner therapy

43:40 - Future trends

45:55 - Record-keeping

About Len D'Cruz

Len D'Cruz is the head of indemnity at the British Dental Association. He heads a mixed NHS/private practice consisting of seven surgeries in Woodford Green, North East London. He also teaches the MA in Dental Law and Ethics program at the University of Bedfordshire.