Everything Coworking

228. The New Rules of Engagement for Coworking Spaces - Who you Serve


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Things have changed. You must question all aspects of your coworking business. I like to refer to this shift as “The New Rules of Engagement.” 

This is the third episode in a series on “The New Rules of Engagement.” 

In the first episode of the series, I walked through the key areas of our business that we should question post-COVID. 

In last week’s episode, I did a deep dive on the aspects around “What you sell” that you should review/consider updating.

This week, we’re questioning who you serve.

In this episode, I talk about:

How the potential membership for coworking has evolved:

- Coworking started as a solution primarily for freelancers and solopreneurs that needed to get out of the house, find an alternative to the coffee shop and find their tribe.

- Coworking evolved as a solution for professional service professionals that needed small private offices.

- Over time, it started to grow into a flexible option for tech startups and small businesses that wanted the benefits of a large office but with more flexibility and without the overhead and operational hassle.

- Post-COVID, flex is an ideal solution for….everyone...and for all types of work, collaboration, events, and more.


- How coworking space operators need to decide who they are serving and adjust their physical space and their offers to meet their needs (as we discussed in last week’s “what you sell” episode.

Everything Coworking Featured Resources:

Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space

Community Manager University

Creative Coworking Partnerships: How to negotiate and structure management agreements from the landlord and operator perspective

Link to show notes here

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Everything CoworkingBy Jamie Russo

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