Payman Langroudi sits down with Zak Kara, co-founder of Bounemoputh-based Smile Stories, to explore the philosophy and practices behind his success. 

 

Zak shares insights into the importance of teamwork, thoughts on patient communication and why some conventional dental words and phrases off limits during patient consultations.

 

Zak also explores patient journeys, creating a practice ambience and his practice-growth philosophy.

 

Enjoy!

In This Episode

01.00 - Private dentistry and the patient journey

04.55 - Smile Stories

11.00 - Patient selection

20.00 - Personal and professional background

28.40 - Comfort, ambience and atmosphere

32.21 - Banned words

36.10 - Practice management

01.10.00 - Practice growth

01.17.10 - Consultation and communication

01.57.25 - Leadership and structure

02.05.00 - Black box thinking

02.21.19 - Last days and legacy

About Zak Kara

Zak Kara is the co-owner of Bournemouth-based Smile Stories dental practice.